Refund Policy
Our satisfaction guarantee
Last updated: January 2025
30-Day Satisfaction Guarantee
We stand behind our product. If you're not 100% satisfied with Soundbites for any reason, we'll issue a prompt refund on your first order within 30 days of purchase.
How to Request a Refund
To request a refund, please contact us at:
- Email: hello@soundbites.com
- Phone: 877-439-7722
Please include your order number and the reason for your refund request. We process refunds within 3-5 business days.
Subscription Cancellations
You can cancel your subscription at any time. Simply log into your account or contact us, and we'll cancel your subscription immediately. You will not be charged for any future shipments after cancellation.
Damaged or Defective Products
If your order arrives damaged or you receive a defective product, please contact us within 7 days of delivery. We'll send a replacement at no additional cost.
Return Shipping
For refund requests, you are not required to return the product. We trust our customers and want to make the refund process as simple as possible.
Refund Method
Refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.
Questions?
If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help.
Need assistance with your order?
Contact Support