Refund Policy

Our satisfaction guarantee

Last updated: January 2025

30-Day Satisfaction Guarantee

We stand behind our product. If you're not 100% satisfied with Soundbites for any reason, we'll issue a prompt refund on your first order within 30 days of purchase.

How to Request a Refund

To request a refund, please contact us at:

Please include your order number and the reason for your refund request. We process refunds within 3-5 business days.

Subscription Cancellations

You can cancel your subscription at any time. Simply log into your account or contact us, and we'll cancel your subscription immediately. You will not be charged for any future shipments after cancellation.

Damaged or Defective Products

If your order arrives damaged or you receive a defective product, please contact us within 7 days of delivery. We'll send a replacement at no additional cost.

Return Shipping

For refund requests, you are not required to return the product. We trust our customers and want to make the refund process as simple as possible.

Refund Method

Refunds will be credited to the original payment method used for the purchase. Please allow 5-10 business days for the refund to appear on your statement, depending on your financial institution.

Questions?

If you have any questions about our refund policy, please don't hesitate to contact us. We're here to help.

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