If you have questions about Soundbites, how to use it and hearing loss in general, please visit our Ask Soundbites page.

We also have a dedicated and detailed page for the Science and Research Behind Soundbites.

Please get in touch at hello@soundbites.com if you can’t find the answer to your question below. 

Do you have a special program for veterans?

Yes. Hearing damage and tinnitus are the two most common disabilities among veterans. We offer Soundbites at a lower price to veterans, and also to military personnel and first responders. Veterans, please use your VBA number to activate your discount code on the Military, Veterans & First Responders verification page.

What is your shipping policy?

We ship free within the US using ground shipping. We ship to some international destinations. The full list of shipping destinations is on our Shipping Policy Page.

What is your cancellation and refund policy?

If your product has been damaged during transit we can make arrangements to have your order refilled. You can cancel, pause or modify your subscription at any time by visiting your Soundbites subscription management account. For our full returns policy please visit the Cancellation & Refunds Policy page or email hello@soundbites.com if you have any unanswered questions.